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Terms of use

GENERAL TERMS

Website www.funkers.ro , hereinafter referred to as funkers .ro , is managed by SC Funkers SRL, headquartered in Bucharest, Str. Lct. Ionescu Baican, no. 7, sector 2, registered at the Trade Register with no. J40 / 12715 / 31.10.2014, having the Unique Registration Code RO33757252 and the following bank account: RO73BTRLRONCRT0V28186902 at Banca Transilvania

SC Funkers SRL is hereinafter referred to as Funkers.

The use of the site as a visitor, the registration as a user and the purchase of products from the range offered on the site implicitly imply the tacit and unreserved acceptance of these terms and conditions, with all the consequences arising from them.

The use of the site will be made in order to view the products and information about them and the store, as well as to create an account to serve when purchasing the desired products. Use of the site for purposes other than those mentioned is prohibited. 

Funkers may make changes to the content of the site at any time funkers .ro , changes in structure and accessibility, may cease to provide information on the site, without requiring prior agreement and without giving any notice to users or third parties. Also, Funkers may limit access to certain parts of the site, to certain facilities / frames on the site, may bring access restrictions to certain IPs without notice and without any liability.

 

DEFINITIONS

Funkers , through the online store funkers .ro , generically entitled "Funkers" is called "Supplier" and the products, texts and pictures on the store's website are called "content". 

Funkers allows access to the site and implicitly to the content of the site to both visitors and users. The term "Visitor" of the site means any natural or legal person who will have free access to the site.

The term "User" of the site means any "Visitor" who registers as a "User" by completing a registration form, which will use them to place orders for products on the site. 

Funkers is not a site for resellers. 

 

COPYRIGHT

The entire content of the site (products, pictures, texts, logos and other data), generically called "Content", are the property of the Supplier and its suppliers, and is protected by Law no. 8/1996, with subsequent amendments and completions - on copyright and related rights, Law no. 84/1998 - on trademarks and geographical indications and Law no. 129/1992, republished - regarding the industrial designs. If you encounter on this site problems or infringements of intellectual property rights, please notify us at contact@funkers.ro

Free access to the site and the content of the site and their use are allowed only for personal use, without direct or indirect commercial purpose. Copying, storage, modification or transfer in any way, in part or in whole of the site and / or content are not permitted without the express written consent of the Supplier and are punishable under applicable law.

Creating links to the site funkers .ro of other sites or vice versa is allowed with prior written consent. Funkers or third parties may provide authorized, through the site, links ("links") to other pages or resources of the World Wide Web. 

Funkers does not warrant, is not and cannot be responsible in any way for their availability, form, content, advertising, products or other materials available on those sites. 

 

PRODUCTS AND PRICE POLICY

The products sold through the funkers.ro website are the property of the Supplier. The supplier guarantees that the products are new, specially packaged, and at the time of delivery are accompanied by the tax invoice according to the legislation in force.

The products are offered within the available stock. Therefore, funkers .ro reserves the right not to honor an order if the product in question is no longer in the current offer on the site. Funkers undertakes, at the same time, to update the offer of products on the site depending on the availability of products in stock.

The prices presented on the site in the list of products include VAT (19%), but do not include delivery costs. Delivery costs are displayed in the How to deliver ?, section and in the "Shopping Cart" section will be displayed both the total price of the product (VAT included) and the total price of the order (shipping costs and VAT included). 

Funkers undertakes to display correctly on the site funkers .ro prices and information on product features and availability. However, system errors may still occur in the display or calculation of prices. In this case, the final price of the order will be considered the one established by telephone together with the sales consultant. funkers .ro . If you encounter such inconsistencies, please notify them at the landline number 021.673.29.26, mobile 0787.601.090 or write to us at contact @ funkers .ro .

The images published on the site next to the products are for presentation purposes, and the delivered products may be different from those presented in the images. To avoid such a situation, it is advisable to talk in advance with a sales consultant of our company. Funkers does not assume responsibility for the characteristics and specifications of the products on funkers .ro , these being the responsibility of the representatives of the brands that supplied them or of the importers designated by the brands. At the same time, Funkers reserves the right to modify and update product descriptions without prior notice. 

 

BILLING AND PAYMENT

Payment can be made in cash upon delivery, bank card or by payment order / bank transfer in advance.

1. Payment in cash for products deliverable from stock, is made upon delivery, in lei, at the value from the moment of telephone confirmation of the order.

Payment is made to the delivery commissioner. For orders with cash payment with delivery in

Bucharest or other localities, payment is made in full upon receipt of the package.

2. Payment by payment order / bank transfer in advance it is done in the following account:

Funkers SRL

Fiscal code: RO33757252

Headquarters: Str. Lct. Ionescu Baican, Nr. 7, Sector 6, Bucharest

Account: RO73BTRLRONCRT0V28186902

Bank: Transylvania

3. Online payment by card

We accept payment with VISA, Master Card, Maestro and Visa Electron cards. The money will be withdrawn from the account at the end of the order, following the completion of the card data and the amount related to the value of the order in the interface of the MobilPay payment processor that will open from the shopping cart page.

Your card data can be stored securely so that you will have it entered at the next order and thus you will save time when buying from funkers .ro . Your card number will never be displayed in full except for the last 4 digits so you will know which card you used to register. You can delete the card details by leaving the "remember my payment details" box on the card payment page unchecked.

If you choose this payment method, then remember that you will need to re-enter your card details each time you place an order on funkers .ro . 

Funkers reserves the right to request payment of products in advance in certain cases, and delivery will be made only after the money has been credited to Funkers' account.

Invoicing is done depending on the payment method. For advance payments, by payment order / bank transfer, a proforma invoice will be issued immediately after placing the order on the site, the invoice will be sent by e-mail to the user, based on which he will make the payment. If the payment is made in cash upon delivery, the fiscal invoice will be handed together with the product by the sales agent funkers.ro. 

 

DELIVERY AND TRANSPORT

The products ordered from our website are delivered all over the country. The products are packed in special cardboard boxes, sealed and secured throughout transport until delivery.

If the customer cannot be found at the date and time set for delivery, Funkers will keep the ordered goods for five days, during which time it will try to contact the user again to make the delivery. After this time, the order will be canceled.

  

CONFIDENTIALITY OF PERSONAL DATA

According to the requirements of Law no. 677/2001 for the protection of individuals with regard to the processing of personal data and the free movement of such data, amended and supplemented and of Law no. 506/2004 on the processing of personal data and the protection of privacy in the electronic communications sector, SC Funkers SRL has the obligation to manage safely and only for the specified purposes the personal data you provide us about you, a member of your family or another person. The purpose of data collection is the provision of goods and services, and funkers .com warrants that you will not use or process them for other purposes without your consent.

Website funkers .ro is registered with the National Authority for the Supervision of Personal Data Processing. 

Funkers is committed to not spamming.

You are obliged to provide the data, which are necessary to issue invoices for the goods delivered / services provided. Your refusal makes it impossible to deliver.

According to Law no. 677/2001, benefit from the right of access, of intervention on the data, the right not to be subjected to an individual decision. If any of the information about you is incorrect, please let us know as soon as possible.

The user is entirely responsible for maintaining the confidentiality of the account and password associated with access to the site's conditional login services. In case of unauthorized access to the account by third parties, Funkers does not assume any responsibility for the consequences that may arise. If the user finds an unauthorized use of his account, he must notify the Provider as soon as possible. 

 

PRODUCT WARRANTY 

Funkers guarantees the integrity of the products ordered from the site during transport and until delivery. The products, where applicable, are accompanied by the original warranty certificate issued by the importer or supplier. Depending on the products and suppliers, the Supplier provides warranties between 6 months and 2 years. 

 

LEGAL WARRANTY

The information of interest and the regulations regarding the legal guarantee of conformity, according to art. 4 -pct. 1 lit. e) of GEO 34/2014 and art. 5-14 of Law no. 449/2003 are below.

Article 4 - point 1 letter e) / GEO 34/2014 (with the amendments of Law no. 157 / 22.06.2015)

GEO no. 34/2014 - consumers' rights within the contracts concluded with professionals, as well as for the modification and completion of some normative acts

Art. 4: Information requirements for contracts other than off-premises contracts and distance contracts

(1) Before a contract, other than a distance contract or an off-premises contract, or any similar offer produces binding effects on the consumer, the professional must provide the consumer with the following information in a visible, legible and easily understandable manner. , if that information does not clearly follow from the context:

e) in addition to a statement of the existence of a legal guarantee of conformity for

products, existence and conditions regarding after-sales services and commercial guarantees, as the case may be;

 

Law no. 449/2003 - sale of products and their associated guarantees

  

CHAPTER II

Compliance of the products with the specifications included in the sale-purchase contract

Art. 5. - (1) The seller is obliged to deliver to the consumer products that are in accordance with the sale-purchase contract.

(2) It is considered that the products are in accordance with the sale-purchase contract if:

a) correspond to the description made by the seller and have the same qualities as the products that the seller presented to the consumer as a sample or model;

b) correspond to any specific purpose requested by the consumer, purpose made known to the seller and accepted by him at the conclusion of the sale-purchase contract;

c) correspond to the purposes for which products of the same type are normally used;

d) being of the same type, presents normal quality and performance parameters, which the consumer can reasonably expect, given the nature of the product and the public statements regarding its concrete characteristics, made by the seller, the producer or his representative, in especially through advertising or on the product label.

Art. 6. - It is not considered to be the lack of conformity if at the moment of concluding the sale-purchase contract the consumer knew or could not, reasonably, not know this lack of conformity or if the lack of conformity has its origin in the materials provided by the consumer.

Art. 7. - The seller is not responsible for the public statements provided in art. 5 para. (2) lit. d), in any of the following situations, if it proves that:

a) did not know and could not, reasonably, have known the statements in question;

b) the statement had been corrected at the time of concluding the sale-purchase contract;

c) the decision to purchase the product could not be influenced by the public statements in question.

Art. 8. - (1) Any lack of conformity resulting from an incorrect installation of the products shall be considered equivalent to a lack of conformity of the products, if the installation is part of the contract of sale of the products and the products were installed by the seller or on his responsibility.

(2) The provisions of par. (1) also applies if the product intended to be installed by the consumer is installed by him and the incorrect installation is due to a deficiency in the installation instructions.

  

CHAPTER III

Consumer rights

Art. 9. - The seller is responsible to the consumer for any lack of conformity existing at the time when the products were delivered.

Art. 10. - In case of non-conformity, the consumer has the right to request the seller to bring the product to conformity, without payment, by repair or replacement, according to art. 11, or to benefit from the corresponding reduction of the price or from the termination of the contract regarding this product, under the conditions of art. 13 and 14.

Art. 11. - (1) In case of lack of conformity, the consumer has the right to request the seller first to repair the product or has the right to request the replacement of the product, in each case without payment, unless the measure is impossible or disproportionate .

(2) A remedial measure shall be considered disproportionate if it imposes on the seller costs which are unreasonable in comparison with the other remedial measure, taking into account:

a) the value that the products would have had if there had been no lack of conformity;

b) the importance of non-compliance;

c) if the other remedial measure could be carried out without a significant inconvenience to the consumer.

(3) A remedial measure will be considered impossible if the seller cannot provide identical products for replacements or spare parts for repair, including due to lack of equipment or related technology.

(4) Any repair or replacement of the products will be made within a reasonable period of time, established by mutual agreement, in writing, between the seller and the consumer, and without any significant inconvenience to the consumer, taking into account the nature of the products and the purpose. for which he requested the products. The set time period may not exceed 15 calendar days from the date on which the buyer informed the seller of the lack of conformity of the product.

(5) In case of repair of the product, only new parts will be installed in it.

Art. 12. - The notion without payment, provided in art. 10 and 11, refers to all costs necessary to bring the products into conformity, including postage, transportation, handling, diagnostics, expertise, disassembly, assembly, labor, materials used and packaging.

Art. 13. - The consumer may request a corresponding reduction of the price or the termination of the contract in any of the following cases:

a) if it does not benefit from either the repair or the replacement of the product;

b) if the seller has not taken remedial action within a reasonable period of time;

c) if the seller has not taken the remedial measure, according to art. 11 para. (4), without significant inconvenience to the consumer.

Art. 14. - The consumer is not entitled to request the termination of the contract, if the lack of conformity is minor.

  

THE RIGHT TO RETURN THE PURCHASED PRODUCTS

According to the Ordinance GEO 34/20014 - on consumer protection when concluding and executing distance contracts, the consumer has the right to unilaterally terminate the distance contract, within 14 calendar days, without penalties and without invoking any reason. The only costs that will be borne by the consumer are the direct costs of returning the products.

You can download a sample return form here: Return Form 

You can send an email with the request directly by email here: contact@funkers.ro

 

DECLARATION OF RESPONSIBILITIES 

Funkers does not offer any guarantee that the products ordered from funkers.ro will satisfy all the user's wishes regarding the ordered products. 

Funkers does not offer any guarantee regarding the operation of the site or the correctness of the information presented within it. However, funkers.ro is concerned with updating the information, so that as few errors of any kind as possible occur.

  

FRAUD

Any attempt to access another user's personal data or to change the content of the funkers.ro site or to affect the performance of the server running the site will be considered an attempt to defraud the www.funkers.ro site and will be the subject of a criminal complaint to the police against the person or persons who attempted this.

 

FINAL PROVISIONS 

Funkers reserves the right to change these rules at any time. Any change will be made public on this page and will take effect from the moment it is posted on the site.

Any dispute between customers and the Supplier will be settled amicably. If you have problems with an order, products, delivery or any other nature, you can contact the contact person responsible for conciliation, Adrian Popa, by e-mail, adrian.popa@funkers.ro , or by phone, 0723 216 347.

If the conflict has not been settled amicably, the Romanian courts have jurisdiction, according to the legislation in force.